환불 정책
We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied with your purchase, you may return it to us within 60 days of the purchase date for a refund or exchange, subject to the conditions below.
Conditions for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all tags and labels attached. We reserve the right to refuse returns that do not meet these conditions.
How to Request a Return
To request a return, please contact us at ecommerce@davidhealthfood.com. Please include your name, order number, and the reason for your return. We will provide you with instructions for returning your item, including a return shipping label if applicable.
Refunds
Once we receive your return, we will inspect it to ensure that it meets our return conditions. If your return is approved, we will initiate a refund to your original method of payment, minus any shipping charges. You will receive the refund within 7-10 business days, depending on your bank's processing time.
Exchanges
If you would like to exchange your item for a different product, please contact us at ecommerce@davidhealthfood.com. We will provide you with instructions for returning your original item and processing your exchange.
Sale Items
Sale items are final sale and cannot be returned or exchanged, unless the item is defective or damaged upon receipt.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us at ecommerce@davidhealthfood.com within 48 hours of receipt. We will provide you with instructions for returning the item and processing a refund or exchange.
Shipping
You will be responsible for paying for your own shipping costs for returning your item, unless the item is defective or damaged upon receipt. Shipping costs are non-refundable.
Contact Us
If you have any questions or concerns about our Return Policy, please contact us at ecommerce@davidhealthfood.com. We are happy to assist you with any questions you may have.